Ebook Healthcare Operations Management, Third Edition

Ebook Healthcare Operations Management, Third Edition

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Healthcare Operations Management, Third Edition

Ebook Healthcare Operations Management, Third Edition

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Review

The text does an excellent job introducing the historical perspective of operations management. Moreover, it provides information about current techniques used by organizations and payers to improve and/or reward operations such as pay-for-performance. I was pleased to see a robust instructor website that contains external links to related material, relevant case studies, and answers to end-of-chapter discussions and exercises. My sense is that this text translates well to practice and would make it proudly to the office. --Darrell Burke, PhD

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About the Author

Daniel B. McLaughlin is the director of the Center for Health and Medical Affairs in the Opus College of Business at the University of St. Thomas, Minneapolis, Minnesota. Previously, he was the executive director of the National Institute of Health Policy at St. Thomas, the CEO of Hennepin County Medical Center, and the director of a county health system. John R. Olson, PhD, is a professor at the University of St. Thomas in the Operations and Supply Chain Department. He has published numerous studies related to quality management and healthcare systems. Over the past 10 years he has consulted with many healthcare organizations on their strategic planning process, metric setting, and the implementation of quality and continuous improvement programs. He is a master black belt in Six Sigma and Lean Sensei.

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Product details

Hardcover: 437 pages

Publisher: Health Administration Press; 3 edition (March 20, 2017)

Language: English

ISBN-10: 1567938515

ISBN-13: 978-1567938517

Product Dimensions:

7.2 x 1.2 x 10.2 inches

Shipping Weight: 2.2 pounds (View shipping rates and policies)

Average Customer Review:

3.9 out of 5 stars

11 customer reviews

Amazon Best Sellers Rank:

#101,780 in Books (See Top 100 in Books)

I just started a new job in health care management and so I bought this as a review. It is formatted like a textbook and that makes it an easy read because you can flip to the chapters that you need. This was pricey but worth it. There aren't really any other books out there that give an overview of management positions in health care. This book will continue to serve as a great resource for me and I highly recommend.

Easy read and great explanation/ examples

Very useful book for my class

This works great, I am using it for a Healthcare Systems Engineering course but just wish I would have bought the newer edition. I work in a hospital and I notice some is outdated.

Great book, easy to read, and I recommend it for healthcare operations.

This hard cover book has great concepts & ideas. It reminds us not to lead with what we know but with what we read from evidensed based practice. It was publised in 2008

Book sucks

This is a required textbook for a class I'm taking on "Healthcare Operations" at Gonzaga University's MBA program with an emphasis on healthcare management. The textbook is excellent. The chapters are relatively brief, very readable, and the authors make sure difficult concepts are understandable. For example, chapter 7 on "using data and statistical tools for operations management" introduces the reader to the use of statistical and probability reasoning to problem solving in healthcare management. The concepts are understandable to anyone with an average understanding of statistics, probability, and research. All the chapters are structured as follows: chapter outline, key terms and acronyms, introduction (overview), chapter content, chapter conclusion, discussion questions, and references. The chapter content contains many figures and tables that illustrate the concepts explained in the chapter. I found this feature very helpful. Similarly, the questions at the end of the chapters allow students to clarify, expand, and connect the main chapter concepts. The references include a mix of books, journal articles and publications readily accessible on the internet. One of the most helpful features is the online tools available for students to access and practice on concepts and ideas of a more applied nature in healthcare operations. I highly recommend this resource for students as an excellent introduction to healthcare management and operations.

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Healthcare Operations Management, Third Edition PDF

Healthcare Operations Management, Third Edition PDF

Healthcare Operations Management, Third Edition PDF

Healthcare Operations Management, Third Edition PDF